Last Thursday, the U.S. Department of Transportation (DOT) released a Final Statement of Enforcement Priorities Regarding Service Animals that clarifies rules governing service animals on flights for passengers, airlines, and other stakeholders involved in commercial air travel. The statement also specifies the department’s enforcement priorities, clarifies service animal species limitations, and lists the specific situations in which it is required for handlers to provide official documentation to the airline before boarding.
Beginning in January 2019, airline passengers can search the U.S. Department of Transportation website to determine an airlines’ track record of handling wheelchairs and other mobility devices. A new law sponsored by U.S. Sen. Tammy Duckworth, D-Ill., requires air carriers to be more transparent, obliging them to provide monthly reports that are publicly accessible and which detail the number of wheelchairs, checked bags, and motorized scooters lost, broke, or mishandled during flights.
The law was actually passed two years ago, but the Department of Transportation delayed its implementation until Duckworth–a veteran and wheelchair user herself–urged U.S. Secretary of Transportation Elaine Chao to force airlines to make the data — which they already collect each month — available to the public.