internet

Domino’s Website Required to Comply With ADA Accessibility Rules

A close up photo of the Domino's Pizza app interface.
A photo of the Domino’s app interface on a smartphone. There’s a lack of clarity about how the ADA applies to the modern internet.

On January 15, 2019, the U.S. Court of Appeals for the Ninth Circuit ruled that the Domino’s Pizza website and mobile app must comply with the Americans with Disabilities Act (ADA) and be made fully accessible to people with visual impairments. The court reasoned that the ADA applies to Domino’s digital properties because their inaccessibility “impedes access to goods and services of its physical pizza franchises—which are places of public accommodation.”

A blind customer first sued the pizza chain in 2016, saying he couldn’t order a pizza through its website or app, since neither were compatible with standard screen reading software. And while the legal landscape regarding online accessibility is still uncertain, the Domino’s case may set an important legal precedent regarding the scope of the ADA.

Read more about the case here, or click here to download a PDF of the ruling.

Op-Ed by Alice Wong about importance of Net Neutrality

Acclaimed national journalist Alice Wong penned an enlightening commentary for The Center for Media Justice about the importance of Net Neutrality to disability rights communicators like herself. The controversy around Net Neutrality gained traction this week after the Federal Communications Commission (FCC) Chairman Ajit Pai proposed deregulating internet service providers (ISPs). Pai’s announcement says deregulating ISPs will “Restore Internet Freedom And Eliminate Heavy-Handed Internet Regulations” but advocates of Net Neutrality fear deregulation could empower ISPs to become gatekeepers of content by controlling the price of how information flows across the Internet.